Although the accounts are loaded in Data Management, we are unable to see any amounts in Smart View — Cloud Customer Connect
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Although the accounts are loaded in Data Management, we are unable to see any amounts in Smart View

in Tax Reporting (Direct Tax) 1 comment

Hello,

We are currently experiencing an issue in the TRCS environment. Although the accounts are loaded in Data Management, we are unable to see any amounts in Smart View.

This issue affects four specific accounts, while the rest are functioning correctly. The POV settings are accurate, and no configuration changes have been made to these accounts—they were working properly in previous periods.

Could you please advise on what might be causing this issue? I have attached screenshot.

Thank you

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