Can original approver and the manager to whom task is escalated to, both can approve a task? — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Can original approver and the manager to whom task is escalated to, both can approve a task?

Summary:

When approvals are escalated as a result of inaction, is it possible for BOTH the original approver and/or the manager to approve that task? This way even if something escalates, if the original approver notices it, they would still be able to complete the approval instead of having to make the manager do it or waiting for next manager only to take an action.

Currently, if an approval escalates, the original approver is no longer able to approve unless we reassign it back to them or withdraw and resubmit to restart the approval flow.

#SSP, #Procurement

Content (please ensure you mask any confidential information):

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!