Redwood - Global Search does not open Person Spotlight but the Connection Page — Cloud Customer Connect
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Redwood - Global Search does not open Person Spotlight but the Connection Page

edited Jun 24, 2025 1:40PM in Connections 8 comments

Summary:

In the responsive world, when using the global search, the system took users to the “Public Info” page, where HR had a lot of options to find easily employee information such as employment info, compensation, personal info, etc... This was very helpful because the majority of the information required to manage employees was in the same place.

After enabling Redwood, the global search brings the user to the "Connections" page, which is totally useless for an HR user working on an employee file.

How can we disable Connections while doing an employee global search? Since Public Info will be phased out, the logic page to open when global searching for employees is to land in the Spotlight, and from there, the HR user can progress to other employment pages.

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