Unable to perform payroll actions such as void payments, receiving "Error response during RestAction — Cloud Customer Connect
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Unable to perform payroll actions such as void payments, receiving "Error response during RestAction

in Applications Security 8 comments

Hi Community,

While using the Redwood Person Results page, we’re facing an issue with the Void Payment action in Redwood UI. It works fine when using the seeded Payroll Manager role, but fails when using our custom role, even though we’ve added all related privileges (including PAY_VOID_OR_CANCEL_OR_REISSUE_PAYMENTS_PRIV) from the seeded role.

Interestingly, the same custom role works perfectly in Responsive UI, which makes us believe this is a Redwood-specific privilege or configuration issue.

Has anyone else encountered a similar issue in Redwood UI?
If yes, could you please share the required privileges or any changes needed to make this work with custom roles?

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