Announcing the ServiceNow and Oracle Access Governance Integration — Cloud Customer Connect
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Announcing the ServiceNow and Oracle Access Governance Integration

edited Jun 10, 2025 6:21PM in Identity and Access Management

We're excited to announce the ServiceNow and Oracle Access Governance integration to deliver seamless identity governance!

We're excited to share our latest blog on a powerful integration that bridges identity governance with IT service management — Oracle Access Governance and ServiceNow. ServiceNow is equally excited, and our mutual customers such as City and County of San Francisco, are elated with this partnership. Read our official announcement blog: Oracle and ServiceNow Deliver Seamless Identity Governance and ITSM Integration.

The collaboration includes the release of a new Oracle Access Governance catalog app in the ServiceNow Store, allowing customers to manage and fulfill access requests directly from within the ServiceNow catalog interface. This native integration simplifies access requests and approvals by allowing employees to initiate them directly from ServiceNow, with all governance workflows — i.e. user management, lookup access catalogs, provisioning status based on policy checks, SoD validations — automated by Oracle Access Governance.

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