An attribute in the rule has a null value for Change personal info transaction — Cloud Customer Connect
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An attribute in the rule has a null value for Change personal info transaction

in Human Capital Management 1 comment

Summary:

Hello , we are facing an issue when submitting Change Personal Info transaction. The change is made in the demographic info where the initiator is changing the gender, martial status only.

Below is the original condition:

(((Current Person LegislativeInfo.result.HighestEducationLevel != Proposed Person LegislativeInfo.result.HighestEducationLevel) OR ((transactionApprovalRequest.ViewInstanceName in "PersonAddress","Citizenship","VisasAndPermits","Passport","DriversLicense","PersonGlobalName","NationalIdentifier") OR ((Current Person LegislativeInfo.result.**** != Proposed Person LegislativeInfo.result.****) OR ((Current Person LegislativeInfo.result.MaritalStatus != Proposed Person LegislativeInfo.result.MaritalStatus) OR (Current Person Disability != Proposed Person Disability))))) AND (transactionApprovalRequest.ViewInstanceName != "QuickContact")

We checked on communities and someone mentioned to use null conditions in the approvals. We modified the approvals:

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