Receiving CASDK-0041 error in OIC mTLS authentication integration — Cloud Customer Connect
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Receiving CASDK-0041 error in OIC mTLS authentication integration

in Integration 15 comments

Summary:

Hi Team,

This week, we began receiving the error below in OIC for an mTLS authentication integration, even though there have been no changes to the OIC setup or the third-party application endpoint. We’re using both a trust certificate and an identity certificate for mTLS, and everything was working smoothly until now. We’ve already tried re-importing both certificates, but the issue remains unresolved.

Importantly, when we use the same certificates in Postman, authentication works and we receive successful responses.
Please advise on next steps to resolve this issue.

Thank you.

Abhilash

Error:

<![CDATA[CASDK-0041: An error occurred while invoking the REST endpoint.[[Tag mismatch]].The 500 Internal Server Error is a very general HTTP status code that means something has gone wrong on the server side, but the target service could not be more specific on what the exact problem is. Try invoking the target service using cURL. If the problem persists, contact the target service admin.]]>

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