Application question changes in 25B - External applications — Cloud Customer Connect
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Application question changes in 25B - External applications

Summary:

In 25B, changes were introduced for external applications, where application questions with less than 10 possible answers will display the possible answers as bubble buttons:

Whereas any questions with more than 10 answers will be displayed as a dropdown

This experience is really poor from an accessibility point of view, in particularly on mobile devices. Also, it is a very inconsistent experience.

Content (please ensure you mask any confidential information):

Can this be reverted to how it was prior to 25B where all application questions are displayed in drop down form?

Version (include the version you are using, if applicable):



Code Snippet (add any code snippets that support your topic, if applicable):

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