Success Navigator Admin/Ownership — Cloud Customer Connect
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Success Navigator Admin/Ownership

What are the recommended best practices for determining which role or department within an organization should serve as the administrator of the Oracle Success Navigator platform? Specifically, is this responsibility typically assigned to a particular business unit—such as Finance, Human Capital Management (HCM), Supply Chain Management (SCM), Information Technology (IT)—or is it more commonly managed by a centralized function like the Project Management Office (PMO)?

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