NI Employee balance dimension Payroll Relationship, Tax Reporting Unit, NI Component, Run is not get — Cloud Customer Connect
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NI Employee balance dimension Payroll Relationship, Tax Reporting Unit, NI Component, Run is not get

in Payroll and Global Payroll Interface (GPI) 1 comment

We have an issue, where NI Employee and NI Employer balances with dimension 'Payroll Relationship, Tax Reporting Unit, NI Component, Run' are not getting populated for UK payroll. NI balances are getting populated for other dimensions but not for NI Component run dimension.

We started getting this issue for new hires from October 2024. Employees who were hired prior to October 2024, balance with all dimensions are getting populated.

We executed Generate Run balances process but it did resolve the issue.

P60 process refers these balance dimensions and because of this P60 is not getting processed for these employees.

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