Smartview Planning "Save" Formatting button — Cloud Customer Connect
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Smartview Planning "Save" Formatting button

Under the "Planning" menu in Smartview, there is a button in the "Formatting" section called "Save".

Many users mistakenly think this is the button required to submit data, since it has the same same name as the web interface button "Save". Users not only find their data is not submitted, but wind up changing the format of the form.

Is there any known way to either:

  • Block formatting button to some or all users
  • Change the name of the button from "Save" to "Save Formatting" or similar
  • Disable the functionality for some or all users so that the button does not appear

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