Clarification on “Send Reminder” Option for Managers in Overdue Courses — Cloud Customer Connect
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Clarification on “Send Reminder” Option for Managers in Overdue Courses

Summary:

Hello Community,

We’ve noticed a recent change in the Learning module and would like to confirm if this is expected behavior or if something might be misconfigured.

Previously, managers had the option to “Send Reminder” to their direct reports when a course was overdue. Currently, this option seems to be no longer available — we now only see the “Send Email” option in its place.

Could anyone confirm if this change is intentional as part of a recent update?

Thanks in advance for your insights!

Best regards,

Emanuela

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