Unable to update user Category for an existing worker/user record — Cloud Customer Connect
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Unable to update user Category for an existing worker/user record

Hi All,

We cannot update the user category for a user with a worker record linked through Security Console.

If we try to update the user category for a user without a worker record assigned, it works through the Security Console.

Could you please help if it is a normal behaviour, and share documentation for the same.

Regards,

Swapnil

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