change "Actual Effort" and time zone in learn — Cloud Customer Connect
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change "Actual Effort" and time zone in learn

Summary:

To make the Learn function more user friendly and improve learner/user experience. We would like to change the Actual Effort to show actual hours/min rather than the decimal system (which many don't understand that's what this is) and be able to see learning completions in our own timezone. This has been deeply confusing for all parties.

Yes, we had a report built but that doesn't help the learner trying to submit time or if there is question about the time of completion. Is there a way to fix this?

Content (please ensure you mask any confidential information):

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