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Redwood not auto closing Requisitions stuck in-progress for background error

edited Jun 16, 2025 2:45PM in Recruiting, Opportunity Marketplace 2 comments

Summary:

We have a list of New Hires from 6/2 > that are stuck in-progress and we cant close out the Requisitions. It looks like they have background errors but not sure how to manually push them or use a job to push them.

"We have hired Pending Workers using Convert Pending Worker. When viewing the candidate record in Manage Job Offers the record is stuck in Processing in Progress. We have tried running the job "Complete the Recruiting Process"

We also tried clicking on the 3 dots menu - Add Pending Worker is greyed out and we are unable to advance to this screen.

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