Under Roles Delegations (Redwood), the Role Name box is blank

Summary: Under Me → Roles and Delegations → Roles Delegations, the Role Name drop-down box is blank. This is only occurring for one Line Manager, as other Line Managers correctly see roles in thedrop-downbox. All of the users have the same Line Manager role and access. This only started to happen when we migrated to Redwood.

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Version (include the version you are using, if applicable): 25B

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Already tried the following, which was a suggestion from Oracle, and it did NOT work.