Defaulting Rule Option Missing on Redwood View Employment Information & Details Pages in VBS — Cloud Customer Connect
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Defaulting Rule Option Missing on Redwood View Employment Information & Details Pages in VBS

edited Jun 17, 2025 8:10PM in Human Capital Management 3 comments

Summary:

We have an existing Autocomplete rule

UseCase#26 - Default ‘Working At Home’ on employee's Assignment to Yes, if Work Location has string ‘Work At Home’, else default it to No.

We have noticed that the option to default values is not available on the following pages:

Redwood View Employment Information page,

Redwood View Employment Details page.

However, the defaulting rule option is available on Correct Employment Details page.

Question -

  1. Is this expected behavior, i.e., defaulting rules are only supported on corrective pages?
  2. Is there a way to configure defaulting rule for fields shown on view-only pages?
  3. If not currently supported, is there an alternative approach or enhancement plan to allow defaulting behavior on the view pages?

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