Implementing Redwood - Position Issues — Cloud Customer Connect
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Implementing Redwood - Position Issues

We are in the phase of implementing redwood for our core HR.

Issue: When we are doing transactions(Add contingent worker/transfer) and the Position selected by the Line manager is a position outside his/her scope(a position where he is not the line manager) when we reach the position over ride page, the page would just hang. Has anyone encountered this issue?

Sample Steps:

  1. Login as a line manager.
  2. Perform add a contingent worker
  3. On the when and Why page, ensure to select a position wherein you are not the respective line manager(not within your structure).
  4. Once you reach the section Position override, the page would hang.

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