Procurement buyer not able to map the requisiton lines to the Purchase order — Cloud Customer Connect
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Procurement buyer not able to map the requisiton lines to the Purchase order

Hi all,

We are currently facing the following issue and would appreciate your feedback:

Some time ago, the requestors created a requisition with 4 lines, which was approved, and the ProCops buyer created a corresponding Purchase Order. Later, due to some changes, the requestors cancelled the original 4 lines and added new lines (5–8) to the same requisition. The buyer then manually added these new lines (5–8) to the existing Purchase Order and sent it to the vendors. The vendors subsequently invoiced for 50% of the amount, which the AP team has already processed and paid.

However, because the new requisition lines (5–8) were not formally mapped to the PO, they are still appearing in the buyers’ queue for PO creation.

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