RPS Screening is not happening for some trade transactions out of all in a invoice box — Cloud Customer Connect
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RPS Screening is not happening for some trade transactions out of all in a invoice box

in Global Trade Management 12 comments

Summary:

When we receive a invoice box from source system into GTM, The order release with that invoice box is moved to trade transaction with automation agent. The issue here is for example, if we have 12 trade transactions in a invoice box, then out 12, only 5-6 transactions are going through screening and passed but remaining transactions are not going through the RPS and other screening.

We could see a timeout error because of object lock.

I tried to take out the exception log and found the below exception:

2025-06-17 11:55:12.331    3804406    Error    Exception    Agent HSI/US.HS_TR_CREATED_MODIFIED_V12 failed

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