Assignment Resign Approval in BPM Worklist for specific Termination Reason to skip Line Mgr approval — Cloud Customer Connect
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Assignment Resign Approval in BPM Worklist for specific Termination Reason to skip Line Mgr approval

edited Aug 16, 2025 8:19AM in Human Capital Management 1 comment

Summary: V3 Assignment Resignation Approval

I created an approval rule that states if the employee completes a resignation and the action reason is "SBH_RESIG_DIS_SUPERVISOR" or "SBH_RESIG_DIS_COMP_MANAG" then the approval should skip the employees Line Manager and go to the next level for approval (Line Manager's manager).

However, the resignation continues to go to the employees Line Manager and not the Line Manager's manager.


Content (please ensure you mask any confidential information):

the following test is true

Task.payload.Worker's Proposed Work Relationship.result.Action Reason Code is "SBH_RESIG_DIS_SUPERVISOR" or

Task.payload.Worker's Proposed Work Relationship.result.Action Reason Code is "SBH_RESIG_DIS_COMP_MANAG"

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