Why Auto-Alert workflow behavior working differently compared to last month in ARCS.

Summary:

We noticed a change in the behavior of the auto-alert workflow in ARCS between last month and this month.

Previously (May'25), when an auto-alert was triggered via the Auto-Match process, the alert would:

1. Be created with status “Open with Owner”.
2. Require the Owner (typically the alert creator) to manually submit the alert.
3. Then progress to “Open with Assignee”.

However, as of this month, we are seeing that:
• The alert directly transitions to “Open with Assignee” as soon as it is created.
• The Owner step is being submitted automatically.

This change in behavior was not communicated in June'25 patch release notes.