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Invalid Username or Password for the HCM environment

in HCM Redwood Personalization Helper Tool 7 comments

Summary:

We are getting this error when trying to Submit the HCM Redwood Personalization Helper tool. We have verified the user and password are correct and have the capability to connect to the environment. The environment is configured for SSO authentication only, but we also use OCI to allow non-SSO to connect with a different identity provider. Please help.

Content (please ensure you mask any confidential information):

We are getting this error when trying to Submit the HCM Redwood Personalization Helper tool. We have verified the user and password are correct and have the capability to connect to the environment. The environment is configured for SSO authentication only, but we also use OCI to allow non-SSO to connect with a different identity provider. Please help.

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