Required item field in Non Catalog Request and Smart forms — Cloud Customer Connect
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Required item field in Non Catalog Request and Smart forms

Summary:

In the classic SSP, we enabled the Item field and Source Type using Sandbox Customization for Non-Catalog and Smart-Form Request.

In Redwood RSSP, we are not able to enable the Item and Source Type using Visual Builder. We tried to make it visible in VB but it is not working

As the business is a healthcare organization and the requesters are Nurses and non-core people, Users want to enable the Item field and Source Type in RSSP.

Business requires the functionality as like classic for Non Catalog and Smart form requests.

Content (please ensure you mask any confidential information):

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