Redwood UI - Purchase Requisition Error Messages: Reduced Detail Compared to Classic UI — Cloud Customer Connect
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Redwood UI - Purchase Requisition Error Messages: Reduced Detail Compared to Classic UI

in Self Service Procurement 5 comments

We are currently working on Redwood enablement for several customers and noticed a behavior in Self Service Procurement (Purchase Requisition submission) related to system error messages.

In the Classic UI, when a requisition encounters an issue — for example, currency conversion errors — the system provides detailed messages that allow both users and consultants to quickly understand the root cause. For instance:

In the Redwood UI, for the same exact requisition and condition, the message displayed is much more generic:

Couldn't submit requisition. The tax amounts can't be calculated. Contact the Procurement application administrator. (POR-2010408)

The extended error details, which are extremely helpful for troubleshooting, are no longer displayed to the user.

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