Unable to default standard working hours on position from legal entity — Cloud Customer Connect
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Unable to default standard working hours on position from legal entity

Summary:

Standard working hours do not get derived from Legal Entity when creating positions

Content (please ensure you mask any confidential information):

Hello,

We have a setup where the standard working hours are added at the legal entity level and were expecting to get the standard working hours defaulted from the legal entity when creating new positions positions. However, the working hours field remains blank on the position.

Holding the standard working hours at the enterprise or department level will not work for us and there is no possibility to add these at the business unit level.

I was wondering if someone has been able to get the standard working hours derived from the legal entity on positions? Any advice would help.

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