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OIC Integration Failure: cannot parse XML payload part: payload

Summary:

Hi everyone,
We're encountering an error during the map-to-JSON conversion.
This issue has occurred for two individuals, but there's nothing unusual about their data.
Error message: Cannot parse XML payload part: payload


Content (please ensure you mask any confidential information):

Version (include the version you are using, if applicable):

25.04.1


Code Snippet (add any code snippets that support your topic, if applicable):

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