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What is the best way to call GEN AI services from VBCS UI

in Visual Builder Studio 2 comments

Summary:

Hi,

I need some guidance regarding the best way to call GEN AI services from VBCS UI.

Approach 1 - Design the page for the user to enter prompt and show the response . But in this case how do we preserve the user prompts assuming user will enter prompts multiple times?

Approach 2 - Show a chat bot icon at the bottom by integrating SDK. I assume in this case we will have all the prompts preserved as the user chats with the bot.

What is the recommended approach ?

If there are no SDK's available , what is the best way to design the UI for the user to enter prompts?

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