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Recruiting: rejected status for a candidate

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Good morning everyone! we have a question about the recruiting process: in particular, we would like to better understand the functionality of the feedback questionnaire for the candidate. We are testing the questionnaire trigger after the candidate goes to the rejected status. In this case, by changing the status to "rejected", the candidate should receive two notifications: one for the rejection, and one with the request to fill out the feedback questionnaire. Both notifications do not arrive. Can you tell us why? Is this the expected behavior?

Many thanks,

Silvia

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