Redwood Candidates National Identifier Biographical View Access — Cloud Customer Connect
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Redwood Candidates National Identifier Biographical View Access

in Human Capital Management 1 comment

Summary:

We are currently using the custom Recruiting Manager and Human Resource Analyst roles for our recruiting team. One of our business lines requires access to SSN and DOB for audit purposes. However, following the Redwood implementation, this information is no longer visible on the Offer > Candidate pages.

To address this, I attempted to provide view access via the Person Details quick action. Although I believe the necessary roles and privileges were granted, users are encountering a blank page when selecting Person Details.

Could you please advise on any missing roles or privileges that may be causing this issue?

Content (please ensure you mask any confidential information):

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