Error while hire date change of an employee — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Error while hire date change of an employee

edited Jun 26, 2025 2:31PM in Payroll and Global Payroll Interface (GPI) 1 comment

I have staff with hire date 11th June 2025 and now business wants to change this to 12-Jun-2025 from Employee> Work relationship> edit> correct > Legal employer level Hire date >

Getting Error message when submit the changes:

You need to enter a valid value for the DirCardDefinitionId attribute on the DIRCardDEO entity object. (PAY-1635829)You must enter a valid value for the ParentDirCardCompId attribute on the DIRCardComponentDEO entity object. Valid values must exist in the DIRCardComponentDEO entity object.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!