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Unable to request Access to Oracle support for a client

in Learning 1 comment

Summary:

Unable to request Access to Oracle support for a client

Content (please ensure you mask any confidential information):

I am doing the below steps and added the Subscription ID and the Account Name., I am still not able to request access to Oracle Support.


1. Log in to Oracle Support.

2. Navigate to Preferences > User Groups > Request Access to User Groups.

3. Input the Subscription ID and Account Name.

4. Click "Next," which leads to an error message.


Version (include the version you are using, if applicable):


25A (11.13.25.01.0)


Code Snippet (add any code snippets that support your topic, if applicable):

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