Demographic Info Redwood Page Issue — Cloud Customer Connect
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Demographic Info Redwood Page Issue

in Human Capital Management 3 comments

Summary:

Hi All,

We are encountering an issue in the Personal Details > Demographic Info section (Redwood UI), where the "Save" button is not responsive. This problem occurs specifically for users with employee roles only who are submitting their own transactions.

Although the "Save" button appears unresponsive in the Redwood UI, the transaction is still routed for approval via the Transaction Console. The status displays as "Pending Approval" in both the Responsive UI (My Public Info > Personal Details) and Classic UI (Person Management > Person). After approval, the transaction status remains "In Progress", then transitions to "Auto Recovery", and eventually changes to

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