Goal Approval workflow notification issue with CLOB type data which have > or < symbol ? — Cloud Customer Connect
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Goal Approval workflow notification issue with CLOB type data which have > or < symbol ?

Summary:

Goal approval workflow notification is having success criteria field where field is having below combination of text :

<6500

>7800

and when notification triggered and it shown as below :

500

800

Success criteria field ( NEW_SC_TEXT) is skipping < and > and treating as HTML tags. in the RTF template , it uses <?html2fo:SC_NEW_TEXT?> logic which is converting all HTML formatting to HTML embedded output in notification but it is considering <6500 and >7800 tags as well and shows incorrect information.

Please help if someone else is also faced similar issue before.

Regards

Ankur

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