Next Gen Help Desk AI Agents — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Next Gen Help Desk AI Agents

edited Jul 1, 2025 7:36AM in Help Desk 1 comment

Summary:


Will Next Gen Help Desk and Fusion Service share AI Agents or will their AI Agents be treated separately? What AI Agents are available or will be available in the coming releases for Next Gen Help Desk? Will we still need to raise an SR to enable AI for Next Gen Help Desk? How can they be enabled? Thank you.

Content (please ensure you mask any confidential information):


Version (include the version you are using, if applicable):



Code Snippet (add any code snippets that support your topic, if applicable):

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!