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Next Gen Help Desk AI Agents

edited Jul 1, 2025 7:36AM in Help Desk 1 comment

Summary:


Will Next Gen Help Desk and Fusion Service share AI Agents or will their AI Agents be treated separately? What AI Agents are available or will be available in the coming releases for Next Gen Help Desk? Will we still need to raise an SR to enable AI for Next Gen Help Desk? How can they be enabled? Thank you.

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