New Item Requests

NIR approvals are always routed to the same default approver, ignoring business unit or item attributes. We need to know if conditional routing by BU or item class is supported.

Content:
In Oracle Fusion Cloud Product Management 25A, all New Item Requests are routed to a single approver, regardless of business unit or item type. There are no errors, but the approval workflow does not respond to different BU or item contexts.

Is conditional approval routing by business unit or item class supported, and if so, should this be configured via BPM Worklist or another standard setup