ODA REST Service config broke after using ${variable} in API Services – Error BOTS-50003 — Cloud Customer Connect
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ODA REST Service config broke after using ${variable} in API Services – Error BOTS-50003

edited Jul 2, 2025 8:03AM in Digital Assistant & Mobile 5 comments

Hi,
While configuring a REST Service under Settings → API Services → REST Services in my ODA environment, I tried to use a dynamic variable like this:

${categoryValue}

I typed it directly into the Value field of the parameter.

After saving, everything broke. Now, when I go back to REST Services, the UI throws this

And I can no longer see, edit, or create any REST connections. It looks like the service is corrupted and prevents the whole section from loading.

Things I already tried:

  • Clearing cache and cookies
  • Using incognito / another browser
  • Waiting for a refresh (still broken)

It seems like a corrupted REST config is stuck in the system and I have no way to delete it from the UI.

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