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Issue with exporting xls data from several reports for some users

edited Aug 2, 2025 12:06PM in EPM Platform and Freeform 1 comment

Several of our users are facing the issue(see a screenshot below) when they try to extract XLS from several Financial reports (all of them for reports from the EPM workspace), for example Trial Balance.

We tried to change browsers, cleaning cache, change workstation - the same issue and only for several users.

the same issue on test instance.

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