I have a custom report for planning, which is always encounters an error after running for 5 hours — Cloud Customer Connect
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I have a custom report for planning, which is always encounters an error after running for 5 hours

edited Jul 7, 2025 3:22PM in General Ledger & Intercompany 2 comments

Summary:

The Customization Report always encounters an error after running for 5 hours if I using the parameter plan name.

Content (please ensure you mask any confidential information):

I have a customization report, which is the report fails to generate data whenever I provide only the plan name as input in the parameter field.

However, it works if other additional parameters are supplied.

This behavior is affecting usability, as user often rely solely on the plan name to run the report

Also previously, I have been raised SR to ask for check review and analyze my custom report, but the engineer provide directions to post the query into cloud customer connect.

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