Whether any way available for AP invoice balance clearing without create payments — Cloud Customer Connect
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Whether any way available for AP invoice balance clearing without create payments

We would like to know whether there are any methods, other than creating payments, to clear AP invoice balances. In certain cases, it may not be necessary or possible to create payments for some invoices, and we are looking to understand if any actions within our organization can be taken to settle these invoices and clear the balances.

For example:

  • When a credit memo has been created and the total AP balance for the supplier is zero, is there any way to match the credit memo and invoices to clear the balance without creating an AP payment? We would prefer to handle this internally rather than create a zero payment, as our bank system does not accept zero-value payments. From our perspective, if a corresponding credit memo exists, the AP invoice balance should be clear without requiring a payment.

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