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Unable to see Email: From and Reply To options

edited Jul 8, 2025 2:37AM in Fusion Applications Administration 12 comments

Summary:

We want to change the PR/PO approval email‘s send from address.


According to following doc ,

https://docs.oracle.com/en/cloud/saas/applications-common/25b/facia/set-up-the-from-field-in-workflow-email-notifications.html#Change-the-From-and-Reply-To-Address

we are trying to change the Email: From and Reply To address options, but not see it, only can see Email "From:" Display Name options.

(Have set From and Reply To Email Address Configuration Enabled (ORA_FND_BPM_FROM_EMAIL_ADDRESS_ENABLED) profile option to Yes already)

Does anyone have idea? Is Email: From and Reply To options only available for specific tasks?


Content (please ensure you mask any confidential information):

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