Manual Return Receiving for direct Transfer Order(Forward flow) — Cloud Customer Connect
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Manual Return Receiving for direct Transfer Order(Forward flow)

Summary:

We have two inventory organizations in different Business Units, let's call them 01 and 02.

The requirement is that when we transfer items from 01 to 02, the receiving should be direct, meaning the system automatically posts the receipt. However, if 02 creates a return against the same Transfer Order, the receiving in 01 needs to be manual because an inspection is performed.

To try and meet this, we set the inter-organization parameters from 01 to 02 as "Direct" and from 02 to 01 as "In-transit." But when we create a return, the return receipt in 01 still posts automatically.

We just wanted to know how we can meet this requirement: having automatic receiving for the forward flow while the return flow receipt remains manual?

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