The value provided for either code combination ID or the charge account isn't valid. (POR-2010989) — Cloud Customer Connect
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The value provided for either code combination ID or the charge account isn't valid. (POR-2010989)

in Self Service Procurement 9 comments

Hi

Creating requisition via redwood, and user enter the requisition charge account manually. user got this error.

Charge Account: {PREFIX}: The value provided for either code combination ID or the charge account isn't valid. (POR-2010989)

The combination is valid. this is always happen for new combination. The ledger is setup to allow new combination. In manage account combination task we see the combination is created.

We also found out once user added it into their user preferences it will solve the issue. but this make user not happy because they need to go back and add the combination one by one.

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