AOR added is still pending approval using Redwood page — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

AOR added is still pending approval using Redwood page

Summary:

We’ve encountered an issue with the Redwood AOR page. I ran a test using a user assigned our custom roles and added an AOR to an employee through both RUI and Redwood. The AOR was successfully created in RUI; however, in Redwood, it remains in "Pending" status.

The AOR details used in both instances are identical, except for the Responsibility name, which is required to be unique. I came across an Oracle document suggesting the use of AOR templates for assigning AORs in Redwood, but we are currently not utilizing templates.

Document: https://docs.oracle.com/en/cloud/saas/readiness/hcm/24b/hure-24b/24B-hr-wn-f32153.htm#Steps-to-Enable

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!