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AOR added is still pending approval using Redwood page

in Human Capital Management 1 comment

Summary:

We’ve encountered an issue with the Redwood AOR page. I ran a test using a user assigned our custom roles and added an AOR to an employee through both RUI and Redwood. The AOR was successfully created in RUI; however, in Redwood, it remains in "Pending" status.

The AOR details used in both instances are identical, except for the Responsibility name, which is required to be unique. I came across an Oracle document suggesting the use of AOR templates for assigning AORs in Redwood, but we are currently not utilizing templates.

Document: https://docs.oracle.com/en/cloud/saas/readiness/hcm/24b/hure-24b/24B-hr-wn-f32153.htm#Steps-to-Enable

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