Grade not synchronizing from position in redwood pages — Cloud Customer Connect
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Grade not synchronizing from position in redwood pages

Summary:

Hi,

We use position management and synchronize Job, Grade and Department. When processing changes to position through actions such as promote, transfer, change assignment, the Grade is not synchronizing from the position. It is retaining the assignment value.

In the 'Change Assignment' example below, the position is grade 6 but is retaining grade 7 from the assignment.


Any advice would be appreciated, we have raised an SR.

Thanks

Stacey

Content (please ensure you mask any confidential information):


Version (include the version you are using, if applicable):


24B


Code Snippet (add any code snippets that support your topic, if applicable):

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