You can't update this option because accounting information was already recorded using this setting. — Cloud Customer Connect
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You can't update this option because accounting information was already recorded using this setting.

Summary:

We are currently using the "At Payment Issue and Clearing" accounting option and would like to switch to "Payment Issue". However, we are unable to update the payment option due to the following error:

Error: You can't update this option because accounting information was already recorded using this setting. (AP-810415)

Please advise on how we can proceed with this change.

Content (please ensure you mask any confidential information):


Version (include the version you are using, if applicable):

Code Snippet (add any code snippets that support your topic, if applicable):

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