Clarification on Person Management Decommissioning and Redwood Transition — Cloud Customer Connect
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Clarification on Person Management Decommissioning and Redwood Transition

Hello,

We are reaching out to request official documentation and confirmation regarding the upcoming retirement of Person Management and its replacement within the Redwood experience. Specifically, we need to understand if this change has any impact on the underlying database structures, including:

- Field names

- Table structures

- Field locations in the DB.

While it's possible that the changes are only related to UI placement (and not the backend/database), we need to confirm this, as we must assess potential impacts on existing integrations. This will allow us to determine whether additional development effort will be required on our side. So far, we understand that no official decommission date has been communicated. However, we are trying to proactively gather as much verified information as possible.

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