Why is my instance still showing English when I log in with Spanish or Brazilian Portuguese users? — Cloud Customer Connect
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Why is my instance still showing English when I log in with Spanish or Brazilian Portuguese users?

edited Jul 10, 2025 10:15AM in Help Desk 1 comment

Hi everyone, I have installed two languages—Spanish and Brazilian Portuguese—in my instance. When I log in with the English user, it shows the English language correctly. However, when I log in with the Spanish or Brazilian Portuguese users, the instance still displays English. I’ve already set the default languages for Spain and Brazil as Spanish and Brazilian Portuguese respectively, and I’ve also configured the regional settings for both. Is there any additional setup I need to do to make the language display correctly based on the user?

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