My Receipts (New): "Not sure about the entered details?" checkbox not selectable — Cloud Customer Connect
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My Receipts (New): "Not sure about the entered details?" checkbox not selectable

Summary:

On the My Receipts (New) screen, there is a checkbox saying, "Not sure about the entered details? Exclude this order from the receipt". It has appeared randomly, but users cannot even select the box. What is this for? Can it be removed/useable? What triggered this to appear? Attaching screenshot of the checkbox in question. Any help is greatly appreciated.

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