OSMH: OCA Agent Service Reports "PAM Account Management Error: Permission Denied" During Sudo — Cloud Customer Connect
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OSMH: OCA Agent Service Reports "PAM Account Management Error: Permission Denied" During Sudo

edited Jul 10, 2025 4:24PM in Linux

Applies To:

Oracle Cloud Infrastructure
Oracle Linux

Symptoms:

The Oracle Linux instance is not reported under 'OS Management Hub'.
Furthermore, the 'oracle-cloud-agent' service reported the following errors.

# systemctl status oracle-cloud-agent -l

● oracle-cloud-agent.service - Oracle Cloud Infrastructure agent for management and monitoring

Loaded: loaded (/etc/systemd/system/oracle-cloud-agent.service; enabled; vendor preset: disabled)

Active: active (running) since Wed 2025-07-02 12:43:56 GMT; 1min 5s ago

Docs: https://docs.cloud.oracle.com/iaas/

Main PID: 15908 (agent)

Tasks: 87 (limit: 99881)

Memory: 260.8M

CPU: 13.120s

CGroup: /oca.slice/oracle-cloud-agent.service

├─15908 /usr/libexec/oracle-cloud-agent/agent

├─15918 /usr/libexec/oracle-cloud-agent/plugins/gomon/gomon

├─15927 /usr/libexec/oracle-cloud-agent/plugins/oci-managementagent/oci-managementagent
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